Customer Service

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Tapping our expertise in e-commerce and AI, Cleverbridge's customer success software orchestrates and automates subscriptions and payments across the customer journey while minimizing administrative tasks to drive cost efficiencies.

Cleverbridge is on a mission: make it easy to maximize customer lifetime value.

Enabling growth without adding headcount.

Your success is our success, this way of working is baked into our collaboration and as a result, you can count on us to always have your best interests at heart.

极速赛车开奖结果历史官网 Capabilities enabling customer success.

With nearly two decades of payments experience and excellent fraud detection as well as charge-back prevention algorithms we have earned one of the highest trust scores in the industry with payment processors. This makes any payment—regardless of size, industry or geography—seamless.

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All you need for your subscription management; a sophisticated product catalogue, bundled subscriptions and full end-to-end automation. Coupled to our robust payments solution and automated administrative workflows we enable any B2B or B2C company to automate low-complexity renewals, complete transactions, and keep all systems of record up to date.

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Our retention & uplift marketing support your revenue growth by iteratively improving your digital customer experience and engaging your subscribers across the entire buyer and customer journey. We help design your journey from acquisition to retention to growth. Enabling automated best-in-class renewal journeys and helping you focus on the most potent opportunities.

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Financial administration, updating systems of record, global regulations related to taxation, data privacy and security get more complicated as you expand internationally. Additionally, fines for noncompliance can hit your business where it hurts.​ With dedicated systems and resources coupled to decades of experience in mitigating risks and maintaining global compliance, we manage it all so you don’t have to.

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Our solution enables your sales team to focus on higher margin efforts by providing insight into your customer health score and probability of churn. By automating your low-complexity revenue opportunities we help minimizing time and effort required from your team to reach growth goals.

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Renewal automation is baked into our subscription engine. This helps ensure your customers renew on time, helps you grows revenue, and maximizes your customer lifetime value, while driving cost-efficiency. Our team sees average increases of +10% when implementing our renewal automation cadences with several B2B & B2C clients.

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In addition to renewal automation, our team helps you set up automated customer email cadences to engage your customers at the optimal times to improve retention and up- or cross-sells. These campaigns are informed by AI and machine learning which allows your campaigns and processes to continuously improve.

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We empower our partners to transform their processes to provide the rich, tailored digital experience B2B buyers expect without costly and time-consuming changes. We help you effectively gather data customer data and use machine learning to inform the customer journey to provide better experiences at the right time, with the right message, to the right person—ultimately reducing customer churn and maximizing customer lifetime value with no additional headcount.

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Our solutions are available in 180 markets around the world. Due to our set-up, we can enable you to go-global within a matter of weeks (no IT projects!) and have you selling without the need for tax or entity registrations and additional compliance requirements.

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Cleverbridge chosen to be digital sales partner for Corel in exclusive multi-year deal.

We are proud to extend and expand our long-term collaboration with Corel and it's brands Parallels, WinZip, CorelDRAW, Corel Digital Media, MindManager, Pinnacle, SimpleStar & Roxio as well as our mutual commitment to further developing our exciting new CLV Engine.

Customer success tools that give you the freedom to grow without adding headcount.